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Certificate IV in Frontline Management - (BSB40807)

Summary

  • This is a self-paced course.
  • For Traineeship information regarding this qualification please click here.
  • Can be commenced at ANY TIME throughout the year.
  • Consists of 8 modules which encompass 8 competencies.
  • Assessed by activities, final assessments, on-the-job practical exercises and collection of evidence of competence.
  • Assignments can be undertaken online or paper based.
  • Students must obtain 80% to pass each module.
  • Course fee - $2,000. (An 8-month x $250 credit card instalment plan is available.)
  • This qualification can also be delivered in a 'blended learning' format ie workshop sessions and distance learning combined. Minimum group number is 20 people. Contact the IFS for details of costings.
  • A Top Student Award consisting of a plaque and $500 is presented to the person who achieves the highest overall mark in this qualification in 2008.

Who Should Enrol?

People who wish to enrol in this qualification would:

  • Ideally be employed in the financial services industry or have access to a financial institution for research purposes.
  • Generally have attained the School Certificate or its equivalent.
  • Generally have at least one year's work experience but no tertiary qualifications.

Click here to download the Certificate IV Enrolment Form

Modules

FM 401 - Show Leadership in the Workplace

BSBMGT401A Show leadership in the workplace

FM 402 - Implement Operational Plans

BSBMGT402A Implement operational plan

FM 403 - Monitor a Safe Workplace

BSBOHS407A Monitor a safe workplace

FM 404 - Promote Team Effectiveness

BSBWOR402A Promote team effectiveness

FM 405 - Address Customer Needs

BSBCUS402A Address customer needs

FM 406 - Implement Customer Service Standards

BSBCUS403A Implement customer service standards

FM 407 - Promote Products and Services

BSBMKG413A Promote products and services

FM 408 - Identify Risk and Apply Risk Management Processes

BSBRSK401A Identify risk and apply risk management processes

FM 409 - Establish Effective Workplace Relationships

BSBWOR401A Establish effective workplace relationships

FM 410 - Develop Work Priorities

BSBWOR404A Develop work priorities