
Certificate IV in Frontline Management - (BSB40807)
Summary
- This is a self-paced course.
- For Traineeship information regarding this qualification please click here.
- Can be commenced at ANY TIME throughout the year.
- Consists of 8 modules which encompass 8 competencies.
- Assessed by activities, final assessments, on-the-job practical exercises and collection of evidence of competence.
- Assignments can be undertaken online or paper based.
- Students must obtain 80% to pass each module.
- Course fee - $2,000. (An 8-month x $250 credit card instalment plan is available.)
- This qualification can also be delivered in a 'blended learning' format ie workshop sessions and distance learning combined. Minimum group number is 20 people. Contact the IFS for details of costings.
- A Top Student Award consisting of a plaque and $500 is presented to the person who achieves the highest overall mark in this qualification in 2008.
Who Should Enrol?
People who wish to enrol in this qualification would:
- Ideally be employed in the financial services industry or have access to a financial institution for research purposes.
- Generally have attained the School Certificate or its equivalent.
- Generally have at least one year's work experience but no tertiary qualifications.
Modules
FM 401 - Show Leadership in the Workplace
| BSBMGT401A | Show leadership in the workplace |
FM 402 - Implement Operational Plans
| BSBMGT402A | Implement operational plan |
FM 403 - Monitor a Safe Workplace
| BSBOHS407A | Monitor a safe workplace |
FM 404 - Promote Team Effectiveness
| BSBWOR402A | Promote team effectiveness |
FM 405 - Address Customer Needs
| BSBCUS402A | Address customer needs |
FM 406 - Implement Customer Service Standards
| BSBCUS403A | Implement customer service standards |
FM 407 - Promote Products and Services
| BSBMKG413A | Promote products and services |
FM 408 - Identify Risk and Apply Risk Management Processes
| BSBRSK401A | Identify risk and apply risk management processes |
FM 409 - Establish Effective Workplace Relationships
| BSBWOR401A | Establish effective workplace relationships |
FM 410 - Develop Work Priorities
| BSBWOR404A | Develop work priorities |

