Certificate III in Financial Services - (FNS30107)
Summary
- This is a self-paced course.
- Offered as an entry level course - Australia-wide.
- For Traineeship information regarding this qualification please click here.
- Can be commenced at ANY TIME throughout the year.
- Consists of 9 modules which encompass 18 competencies.
- Assessed by module assignments (NO EXAMS); as well as on-the-job assessment by a Workplace Supervisor.
- Assignments can be undertaken online or paper based.
- Students must obtain 80% to pass each module.
- Incorporates the FSR Tier 2 Training Course - Modules FS 304, FS 305 and FS 306.
- Course fee - $1,800. (A 9-month x $200 credit card instalment plan is available.)
- A Top Student Award consisting of a plaque and $500 is presented to the person who achieves the highest overall mark in this qualification in 2008.
Who Should Enrol?
People who wish to enrol in this qualification would:
- Ideally be employed in the financial services industry or have access to a financial institution for research purposes.
- Generally have attained the School Certificate or its equivalent.
- Generally be an entry level employee with no tertiary qualifications and/or no finance industry background.
- Usually be a New Entrant Trainee or in some cases an Existing Worker Trainee without any tertiary qualifications.
Modules
FS 301 - Knowing My Industry
| FNSICIND301B | Work in the financial services industry |
FS 302 - Knowing My Workplace
| FNSICGEN302B | Use technology in the workplace |
| FNSICGEN304B | Apply health and safety practices in the workplace |
FS 303 - Working With Others
| FNSICGEN301B | Communicate in the workplace |
| FNSICGEN303B | Work with others |
FS 304 - Customer Relationships
| FNSASIC301B | Establish client relationship and analyse needs |
| FNSRETA301B | Provide customer service in a retail agency |
FS 305 - Customer Service
| FNSASIC302B | Develop, present and negotiate client solutions |
| FNSICCUS301B | Respond to customer enquiries |
| FNSICCUS302B | Process customer complaints |
| FNSRETA305B | Process customer accounts |
FS 306 - Selling Skills
| FNSICADV301B | Provide general advice on financial products and services |
| FNSICSAM301B | Identify opportunities for cross selling products and services |
FS 307 - Maintaing Records
| FNSICGEN305B | Maintain daily financial/business records |
FS 308 - Information & Reports
| FNSICGEN403B | Collect, assess and use information |
| FNSICORG302B | Prepare reports for management |
| FNSRETA308B | Prepare statistical and ad hoc reports |
FS 309 - Personal Development
| BSBWOR301A | Organise personal work priorities and development |