FSR Tier 2 Course (General Insurance)

Summary

The IFS delivers this short course with the following features:

  • Listed on the Register of ASIC Compliant Training for Tier 2 Authorised Representatives
  • Meets the requirements for Tier 2 training for:

            - generic skills
            - general insurance

  • Self-paced program with estimated 20 hours of study time
  • Delivered online by Distance Learning
  • Can be commenced at ANY TIME throughout the year
  • Consists of 1 module which encompasses 3 competencies
  • Assessed by a 50 multiple choice question, open book exam, with multiple correct answers, as well as on-the-job assessment by a Workplace Supervisor using a Skills Observation Checklist.
  • Students must obtain 80% in the exam to pass this course

Fees

Fees for this course including GST, is $375 per student.

Who should enrol?

For employees

Those who:

  • are employed in the financial services industry and it is a requirement of their job to be FSR Tier 2 accredited
  • are interacting with customers, clients or members and are required to give ‘general advice’ on insurance products

Modules

Module Content:

  • Introduction to the FSR Act
  • The Economic Environment
  • Financial Markets
  • The Legal Environment
  • The Role of Insurance and Types of Insurance
  • Providing Customer Service
  • External Complaints Resolutions Procedures



Competencies Covered:

Competency Code Competency Name
FNSASIC301B Establish client relationship and analyse needs
FNSASIC302B Develop, present and negotiate client solutions
FNSICADV301B Provide general advice on financial products and services

Forms

Enrolment Form

Student form (pdf)
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