Diploma of Banking Services Management (FNS50910)

Summary

This is a self-paced course - recommended timeframe of 2 months per module x 5 =
10 months to complete
For Traineeship information regarding this qualification please click here
Consists of 5 modules which encompass 12 competencies
Can be commenced at ANY TIME throughout the year
Assessed by module assignments and on-the-job assessment by a Workplace Supervisor
Assignments can be undertaken online or paper based
Students must obtain 80% to pass each module
Course fee - $2,400 (instalments of either - $400 on enrolment plus another 3 x $400 monthly credit card deductions or $800 on enrolment plus another 2 x $800 quarterly credit card deductions)

Those who:

have staff they want to mentor and reward by offering them a Nationally Recognised Qualification
have staff who have the potential to continue on with their tertiary education by pursuing a University undergraduate program after they complete the Diploma
want to find out which staff members are committed to a career in the financial services industry
have staff who may qualify as Existing Worker Trainees and access government funding for their training

Those who:

want to attain a Nationally Recognised Qualification
are employed in the financial services industry and want to progress in their career
want to be a leader in the financial services industry
want to pursue a University undergraduate program after completion of the Diploma
want to be more professional in a competitive market

BSM 501	Business Advice
FNSINC401A	Apply principles of professional practice to work in the financial services industry
FNSBNK503A	Provide business advisory services within a financial services context

BSM 502	Managing Client Needs
FNSCUS505A	Determine client requirements and expectations
BSBCUS501B	Manage quality customer service

BSM 503	Marketing & Selling
FNSSAM502A	Assess market needs
FNSBNK402A	Align banking products with the needs of small business customers
FNSBNK501A	Manage banking and service strategy for small business customers

BSM 504	Building Relationships
FNSCUS501A	Develop and nurture relationships with clients, other professionals and third party referrers
FNSCUS504A	Manage premium customer relationships

BSM 505	Your Work Environment
BSBINM401A	Implement workplace information system
BSBMGT502B	Manage people performance
BSBSMB405A	Monitor and manage small business operations

Please click here for information on Pathway to University Qualifications.

Student form (pdf)

RPL form (pdf)

This is a Nationally Recognised Training course.