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Certificate III in Business
Certificate III in Financial Services
Certificate IV in Banking Services
Certificate IV in Bookkeeping
Certificate IV in Credit Management
Certificate IV in Finance and Mortgage Broking
Certificate IV in Frontline Management
Diploma of Banking Services Management
Diploma of Finance and Mortgage Broking Management
FSR Responsible Manager Assessment
FSR Tier 2 Course
FSR Tier 2 (General Insurance)
Certificate III in Business
Certificate III in Financial Services
Certificate IV in Banking Services
Certificate IV in Bookkeeping
Certificate IV in Credit Management
Certificate IV in Finance and Mortgage Broking
Certificate IV in Frontline Management
Diploma of Banking Services Management
Diploma of Finance and Mortgage Broking Management (Upgrade Course)
FSR Responsible Manager Assessment
FSR Tier 2 Course
FSR Tier 2 Course (General Insurance)
Traineeship Funding
Did you know that you may be eligible for $4000 in government funding?
Find OutCertificate IV in Frontline Management (BSB40807)
Summary
-
This is a self-paced course - recommended timeframe of 1 month per module x 10 =
10 months to complete -
For Traineeship information regarding this qualification please click here
-
Can be commenced at ANY TIME throughout the year
- Consists of 10 competencies
- Assessed by activity assignments and on-the-job assessment by a Workplace Supervisor
- Assignments can be undertaken online or paper based
- Students must obtain 80% to pass each module
- Course fee - $1,800. (instalments of either - $300 on enrolment plus another 5 x $300 monthly credit card deductions or $900 on enrolment and another $900 credit card deduction 5 months after commencement)
Who should enrol?
For employers
Those who:
- have staff they want to mentor and reward by offering them a Nationally Recognised Qualification
- want to reward their staff for excellence in performance
- want to develop their frontline staff and offer them incentives to deliver a more professional level of input to the business
- have frontline staff who show a lot of potential and/or display initiative
- want their staff to have an all-round ability to contribute to the business
- have staff who may qualify as New Entrant and/or Existing Worker Trainees and access government funding for their training
For employees
Those who:
- want to attain a Nationally Recognised Qualification
- have attained their School Certificate, HSC or an equivalent qualification
- generally have at least one year’s work experience but no tertiary qualifications
- are a Supervisor or Manager and want to develop their skills from staff management through to good work practices
- want to professionally contribute to the business
Modules
| Competency Code | Competency Name |
| BSBMGT401A | Show leadership in the workplace |
| BSBMGT402A | Implement operational plan |
| BSBOHS407A | Monitor a safe workplace |
| BSBWOR402A | Promote team effectiveness |
| BSBCUS402A | Address customer needs |
| BSBCUS403A | Implement customer service standards |
| BSBMKG413A | Promote products and services |
| BSBRSK401A | Identify risk and apply risk management processes |
| BSBWOR401A | Establish effective workplace relationships |
| BSBWOR404A | Develop work priorities |
Testimonials
“The course I undertook in Frontline Management gave me great insight into new techniques and introduced me to new skills which have helped me develop within my career.
I have been able to apply many of the methods to my day-to-day business life and therefore increase my productivity.
The team at IFS were always there to help and always friendly!
I would recommend this course to anyone who works in a management role in the financial services industry.”
Joy-Ann Brewer
Senior Insurance Officer
Australian Defence Credit Union
This is a Nationally Recognised Training course.