Certificate III in Financial Services (FNS30110)

Summary

  • This is a self-paced course - recommended timeframe of 1 month per module x 9 =
    9 months to complete
  • Offered as an entry level course - Australia-wide
  • For Traineeship information regarding this qualification please click here
  • Can be commenced at ANY TIME throughout the year
  • Consists of 9 modules which encompass 13 competencies
  • Assessed by module assignments and on-the-job assessment by a Workplace Supervisor
  • Assignments can be undertaken online or paper based
  • Students must obtain 80% to pass each module
  • Incorporates the FSR Tier 2 Training Course - Modules FS 301, FS 302 and FS 303
  • Course fee - $1,800 (instalments of either - $300 on enrolment plus another 5 x $300 monthly credit card deductions or $900 on enrolment and another $900 credit card deduction 5 months after commencement)
  • A Top Student Award consisting of an engraved plaque and $500 is presented to the person who achieves the highest overall mark in this qualification in 2012

Who should enrol?

For employers

Those who:

  • have staff they want to mentor and reward by offering them a Nationally Recognised Qualification
  • have staff members who are new to the industry
  • need staff to be qualified to give ‘general advice’ to customers on investment products
  • want staff to better contribute to the business
  • have staff who may qualify as New Entrant and/or Existing Worker Trainees and access government funding for their training

For employees

Those who:

  • want to attain a Nationally Recognised Qualification
  • have attained their School Certificate, HSC or an equivalent qualification
  • want to kick-start their career in the finance industry
  • are already employed in the financial services industry, but do not have any tertiary qualifications
  • want to be more professional in their job

Modules

FS 301 Customer Relationships
FNSASIC301C Establish client relationship and analyse needs
FNSASIC302C Develop, present and negotiate client solutions
FNSCUS402A Resolve disputes
FS 302 Customer Service
FNSRTS305A Process customer accounts
FNSRTS306A Process customer transactions
FS 303 Selling Skills
BSBCCO304B Provide sales solutions to customers
FS 304 Knowing Your Industry
FNSINC301A Work effectively in the financial services industry
FS 305 Knowing Your Workplace
BSBWOR204A Use business technology
BSBOHS303B Contribute to OHS hazard identification and risk assessment
FS 306 Working with Others
BSBWOR203A Work effectively with others
FS 307 Maintaining Records
BSBRKG304B Maintain business records
FS 308 Information Records
BSBRKG303B Retrieve information from records
FS 309 Personal Development
BSBWOR301A Organise personal work priorities and development

Testimonials

“Having come straight from secondary school into a trainee position at the credit union, I had very little understanding of the finance industry.

Undertaking the Certificate III in Financial Services has helped me gain valuable knowledge about the finance industry, and the skills I have gained have helped me achieve job satisfaction.”

Brianna Keen
Retail Service Officer
Northern Inland Credit Union

Forms

Enrolment Form

Student form (pdf)

RPL Application Form

RPL form (pdf)
This is a Nationally Recognised Training course.
Enrol today, start tomorrow